Dolphin Encounter Overview

In the Dolphin Encounter Program, you can expect a unique experience that brings you closer to an Atlantic Bottlenose dolphin than you ever dreamed possible! Not only will you see the all-natural dolphin habitat, but you will learn important information about dolphins and the ocean too.

On the floating Dolphin Encounter platform, you will stand waist-deep and experience a heart-warming hug, a dance and opportunities to give the dolphin much appreciated rub downs. Your dolphin trainer will combine elements of hands-on contact, education, fun, laughter, and adventure to make this an unforgettable experience. 

Our professional photo & video staff will be capturing your encounter so that you will have a chance to take home incredible souvenirs of your once-in-a-lifetime experience.

• TIME: Ferry and actual encounter times vary. A customer service representative will contact you ahead of your booked excursion to confirm your ferry departure and check in times. Your Dolphin Encounter time will be set the morning of and communicated to you at check in. Please contact our Reservations Department via phone Toll free: 1-866-448-9535 or Local 242-363-1003 or email reservations@dolphinencounters.com if you need to speak with us prior to receiving that call

Highlights

• Shallow water interaction with the dolphins
• Great for all ages
• Meal included
• 25 min scenic ferry ride through Nassau Harbour
• Beach access

Inclusions:  

• Roundtrip ferry ride to and from Blue Lagoon Island.
• Grilled Lunch
• Access sandy beaches and a calm lagoon
• Beach lounge chairs with umbrellas (based on availability)
• Fresh water showers and full restroom facilities
• Locker during your Encounter

Exclusions: 

• Ground transportation from hotel, or rental property
• Any food or drink not included with buffet lunch 
• Non-motorized watersports equipment and Aqua Park access
• Photos or Video of your interaction (can be purchased additionally)

What to Bring:

• Swimsuit, comfortable shoes or water shoes, towels, and cash or credit card for additional purchases. 

Know Before You Go:

• Program times are assigned the morning of and communicated upon check-in at the Welcome Center
• All guests are required to complete a WAIVER prior to check in. Parents must complete for all minors. Click here to complete and submit the digital waiver. 
• Provided life vests are optional for adults and mandatory for guests under 18 for the duration of the Dolphin Encounter.

Photo & Video:

• To ensure the safety of our animals and guests, personal cameras, cell phones, GoPros or other electronic devices cannot be brought onto the platform during the animal program.
• Our professional photo & video staff will be capturing your animal interaction that can be digitally sent to you following your session (additional fee). Be sure to stop at the Photo Lab to order these special memories of your once-in-a-lifetime experience before you leave Blue Lagoon Island. 

Restrictions:

• The Dolphin Encounter is open to guests of all ages. Ages 3 and under are free with a ticketed parent/guardian. 
• Guests ages 12 and under must be accompanied in the water by a responsible, ticketed parent/guardian participating in the Dolphin Encounter. Parent/guardian must be at least 18 years of age.
• Guests ages 13 to 17 must be accompanied on the island by a parent/guardian (with ticket in any program).
• Guests must have the ability to go up and down ladders to access the floating platform.
• No drones, scuba equipment or metal detectors are allowed on the island. 
• No outside food or drinks are allowed on the island. 
• Blue Lagoon Island reserves the right to refuse service to any guest under the influence of alcohol or any illegal drugs.

Cancellation Policy: 

• No refunds will be issued for cancellations made less than 24-hours prior to the booked program. Groups may require a longer cancellation period depending on size.
• No refunds will be issued for guests who do not meet the program requirements for age, physical fitness, maternity reasons or who violate company policies.
• Blue Lagoon Island reserves the right, under certain circumstances, to omit specific behaviors or interactions from the animal programs.

Accessiblity: 

• The Dolphin Encounter Program can accommodate people with special needs. Click here for more information.
• Guests using wheelchairs, scooters or other equipment to assist with mobility are asked to please contact our Reservations Department ahead of your visit so that our team is prepared to accommodate you. Call Toll free: 1-866-448-9535 or Local 242.363.1003 or email us at reservations@dolphinencounters.com